Two ways to work together: we build your site from scratch, or we take over the one you already have and keep it online, fast and protected.
- Existing sites taken over
- Off-site backups
- No lock-in contract
Two ways to start
Whether you start from scratch or from an existing site.
The two offers fit together: a site we build moves straight into maintenance once it goes live, with no handover and no gap.
You have no site yet
Build
We design and develop your site on whichever platform suits your business best, then put it live.
- Platform chosen to fit your needs
- Custom design, never a bought theme
- Structure built for search engines
- Hands-on training before handover
- First month of maintenance included
You already have a site
Maintenance
We take over your existing site, whoever built it, and handle everything that keeps it running.
- Full audit before we take over
- Updates tested before going live
- Complementary off-site backups
- Monitoring and response within 24 working hours
- Monthly report of what was done
Why maintenance matters
A site left unwatched degrades, quietly.
WordPress and Shopify power a large share of the web, which also makes them favourite targets. Most incidents come from an outdated plugin or app, not a sophisticated attack.
Security holes
A plugin or app left un-updated is a door left open. Automated attacks scan for them around the clock.
Breakage after updates
An update applied without testing can break a page, a checkout flow or the whole site, often without anyone noticing straight away.
Data loss
Without a tested backup, a server incident or a wrong click can wipe out years of content and orders.
Creeping slowness
A bloating database, unoptimised images, plugins piling up: the site slows down, and search rankings follow.
What maintenance covers
Everything a live site needs.
Every intervention is logged and documented. You receive a monthly report stating exactly what was done.
Supervised updates
Platform core, theme, plugins and apps, applied to a staging copy before going live.
Off-site backups
On top of your host's own backups, an independent copy — daily or monthly depending on the plan — is kept on external storage.
Active security
Firewall, login attempt blocking, file scanning and clean-up should a breach occur.
Performance
Caching, image compression, database clean-up: the site stays fast month after month.
Round-the-clock monitoring
The site is tested every five minutes. We know about an outage before you do.
Support and small edits
Changing a text, an image, a price, an opening time: edit time is included, depending on the plan.
Maintenance plans
Three levels, matched to how your site lives.
Pricing depends on the platform, the size of the site and the number of plugins. You get a clear quote after a first conversation, with no lock-in. Build work is always quoted per project.
Essential
Stable showcase site
- Monthly updates
- Monthly off-site backups
- Uptime monitoring
- Monthly health check
- Monthly report
Peace of mind
Active site or online store
- Everything in the Essential pack
- Daily off-site backups
- Reinforced security
- Performance tuning
- 1h of edits per month
Tailored
Several sites or specific needs
- Everything in the Peace of mind pack
- Frequency to suit you
- Dedicated staging environment
- A single point of contact
- Edit time to be agreed
Frequently asked
What people ask us most.
Ready to level up?
Book a free 30-minute call and see how Kalen can accelerate your growth.